List

Call

Western Eye Hospital

Imperial College Healthcare NHS Trust

Western Eye Hospital, Marylebone Road, London NW1 5QH

Overview

CMA Compliance

Fully compliant Learn more

155	total admissions.

3545	NHS admissions.

PROMS

Collecting patient outcomes Learn more

Single rooms • Wi-fi • Onsite diagnostic tests

Last updated:

03/06/2026

About

This information is provided by Western Eye Hospital.

Our ophthalmology service is delivered at the Western Eye Hospital, a renowned, stand-alone ophthalmic hospital and teaching centre which has been established since 1865. Our highly skilled specialists can support you with everything from common eye problems to complex ophthalmic issues. State-of-the-art equipment, including the latest optical coherence scanner, which provides high-quality images of the retina, enables us to provide you with the very best diagnostic options. We offer private services at the Western Eye and have a five-bed private facility on site for inpatients and day cases.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

12 min read
27/03/2026

Patient feedback

Surveys from patients about the care they received from Western Eye Hospital.

Patient Satisfaction

…	Not enough data available to show patient satisfaction feedback.

Patient Experience

…	Not enough data available to show patient experience feedback.

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Cataract surgery

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

CQC rating not yet available

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Western Eye Hospital is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

11 min read
11/03/2026

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Some single rooms

Medical

Onsite surgical procedures
Onsite diagnostic tests