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West Suffolk Hospital

West Suffolk NHS Foundation Trust

Hardwick Lane, Bury St Edmunds IP33 2QZ

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Overview

CMA Compliance

Fully compliant Learn more

Requires Improvement

rating from the Care Quality Commission.

…	7 or fewer total admissions.

32935

NHS admissions.

PROMS

Collecting patient outcomes Learn more

Last updated:

23/08/2026

About

This information is provided by West Suffolk Hospital.

This hospital has not added a description.

How the PHIN website can help you

12 min read
27/03/2026

Patient feedback

Surveys from patients about the care they received from West Suffolk Hospital.

Patient Satisfaction

…	Not enough data available to show patient satisfaction feedback.

Patient Experience

…	Not enough data available to show patient experience feedback.

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Knee replacement (revision)

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Requires Improvement
Safety of services	Requires Improvement
Effectiveness of services	Requires Improvement
Responsiveness of services	Good
Caring	Good
Well-led	Requires Improvement

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the West Suffolk Hospital is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026