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The Harley Street Hospital

Harley Street Hospital Limited

19 Harley Street, London W1G 9QJ

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Overview

100%	of 763 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

Not collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

Last updated:

10/03/2026

About

This information is provided by The Harley Street Hospital.

Based in London's most prestigious medical district, The Harley Street Hospital offers personalised, innovative and top quality care. The HSH is a one of UK's leading Day Surgery Centres specialising in Spinal Surgery, Orthopaedics, Pain Management and Urology. The London Spine Unit, based at the hospital, offers cutting edge treatments for Back Pain, Neck Pain, Spinal Stenosis, Scoliosis, Degenerate Discs, Sciatica and all spinal conditions. Specialist Day Surgery techniques allow rapid recovery and same day discharge. The spine centre is run by some of UK's top spinal specialists and is a centre of excellence for spinal treatments.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from The Harley Street Hospital.

Patient Satisfaction

100%	of 763 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

92%	of 763 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the The Harley Street Hospital is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

11 min read
02/02/2026

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
All single rooms

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
10 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

7 Total approved beds
7 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit