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St Helens Hospital

St Helens and Knowsley Teaching Hospitals NHS Trust

Marshalls Cross Road, St. Helens WA9 3DA

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Overview

100%	of 54 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

35820

NHS admissions.

Not collecting patient outcomes (PROMs)

Last updated:

14/02/2026

About

This information is provided by St Helens Hospital.

This hospital has not added a description.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from St Helens Hospital.

Patient Satisfaction

100%	of 54 people said that their overall experience in this hospital was very good or good.

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Patient Experience

89%	of 54 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the St Helens Hospital is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025