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Spire Alexandra Hospital

Spire Healthcare

Impton Lane, Walderslade, Maidstone, Kent ME5 9PG

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Remote consultations available
Free onsite parking

Overview

95%	of 807 people said that their experience at this hospital was very good or good.

Requires Improvement

rating from the Care Quality Commission.

1305	total admissions.

2805	NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

Last updated:

02/09/2025

About

This information is provided by Spire Alexandra Hospital.

Spire Alexandra Hospital offers a comprehensive range of private hospital services to patients throughout the South East of England and Kent, particularly Medway and the surrounding areas. You'll find us approximately eight miles from Maidstone and five miles from Chatham. London Gatwick Airport is approximately 45 miles away. Part of the award-winning Spire Healthcare Group, we offer fast access to specialised and personalised healthcare, from consultations and diagnosis to treatment and aftercare.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
04/07/2025

Patient feedback

Surveys from patients about the care they received from Spire Alexandra Hospital.

Patient Satisfaction

95%	of 807 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

80%	of 807 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Breast enlargementCataract surgeryHip replacement (primary)Knee replacement (primary)

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Requires Improvement
Safety of services	Requires Improvement
Effectiveness of services	Requires Improvement
Responsiveness of services	Requires Improvement
Caring	Good
Well-led	Requires Improvement

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Spire Alexandra Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
1 Endoscopy theatre
13 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Parents and children

4 Paediatric registered beds

Beds

29 Total approved beds
29 Adult registered beds
29 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Spire Alexandra Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN