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Ramsay Health Care UK

Rivers Hospital

High Wych Road, Sawbridgeworth, Hertfordshire CM21 0HH

Free onsite parking

Last updated: 03/06/2025

Overview

96%	of 3553 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

6245	total admissions.

110	Hip replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests • Parent/guardian beds available

About

This information is provided by Rivers Hospital.

The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex/Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. All our patient rooms are en suite and our Premium Care patients benefit from extras such as A la carte menus and Sky TV. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The four fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacement. A brand new day surgery suite is suitable for minor surgery and endoscopy procedures.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Rivers Hospital.

Patient Satisfaction

96%	of 3553 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

82%	of 3553 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
19/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Rivers Hospital is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Rivers Hospital and your procedure.

110	private admissions for Hip replacement (primary). This hospital also had 240 NHS admissions for this procedure.
…	We are unable to calculate the percentage of patients treated as a day case.
2	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 50 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Hip replacement surgery

12 min read
19/03/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
Some single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
5 Operating theatres
1 Day surgery theatres
1 Endoscopy theatre
8 Chemotherapy chairs
13 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Parents and children

Parent/guardian beds available
8 Paediatric registered beds

Beds

43 Total approved beds
43 Adult registered beds
21 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Rivers Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Hip replacement surgery

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN