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Practice Plus Group Hospital, Shepton Mallet

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Practice Plus Group

Practice Plus Group Hospital, Shepton Mallet

Practice Plus Group Hospital Shepton Mallet, Old Wells Road, Somerset BA4 4LP

Remote consultations available
Free onsite parking

Last updated: 04/03/2025

Overview

95%	of 286 people said that their experience at this hospital was very good or good.

Outstanding

rating from the Care Quality Commission.

565	total admissions.

65	Knee replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite diagnostic tests

About

This information is provided by Practice Plus Group Hospital, Shepton Mallet.

At Practice Plus Group Hospitals we’re passionate about giving patients a positive experience and excellent clinical outcomes, with personalised care every step of the way. By focusing on a select range of specialties, we concentrate our efforts on being the best provider of the procedures we offer. Our hospitals are centres of excellence, with consultants regularly performing extremely high volumes of the surgery they specialise in and achieving outstanding results. We are one of the UK’s largest healthcare providers, with a longstanding reputation for exceptional quality, fast treatment times and excellent patient outcomes. With unrivalled CQC ratings and high levels of cleanliness and infection control, we’ll make sure you’re looked after. Our clean, modern and comfortable hospital in Somerset specialises in planned surgery for NHS, private and insured patients. Our services cover a wide range of treatments, including: General surgery Ear, nose and throat surgery Endoscopy Eye surgery Foot and ankle surgery Gynaecology Hand and wrist surgery Hip surgery Knee surgery Diagnostic imaging Pain management Shoulder and elbow surgery Urology

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Practice Plus Group Hospital, Shepton Mallet.

Patient Satisfaction

95%	of 286 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

82%	of 286 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
19/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Outstanding
Safety of services	Outstanding
Effectiveness of services	Outstanding
Responsiveness of services	Outstanding
Caring	Outstanding
Well-led	Outstanding

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Practice Plus Group Hospital, Shepton Mallet is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Practice Plus Group Hospital, Shepton Mallet and your procedure.

65	private admissions for Knee replacement (primary). This hospital also had 390 NHS admissions for this procedure.
0%	of patients treated as a day case.
1	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

This hospital has not reported on health improvement.

Knee replacement surgery

11 min read
19/03/2025

Package prices

This hospital offers package prices for this procedure. Contact the hospital for full details

Knee replacement (primary)

Total prosthetic replacement of knee joint

£10595

What (self-pay and insured) patients should know about private consultants' fees

13 min read
09/05/2024

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
Some single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
4 Operating theatres
1 Endoscopy theatre
10 Consulting rooms
Outpatient treatment rooms
Onsite pharmacy

Beds

34 Total approved beds
18 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

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Practice Plus Group Hospital, Shepton Mallet

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Knee replacement surgery

Package prices

What (self-pay and insured) patients should know about private consultants' fees

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN