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Pinehill Hospital

Ramsay Health Care UK

Benslow Lane, Hitchin, Hertfordshire SG4 9QZ

Free onsite parking

Overview

97%	of 3547 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

40	Hip replacement (primary) admissions.

3535	NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite diagnostic tests

Last updated:

13/03/2026

About

This information is provided by Pinehill Hospital.

Pinehill Hospital is one of Hertfordshire’s leading private hospitals with an excellent reputation for delivering high quality private hospital treatment. Situated in tranquil, wooded surroundings, Pinehill provides a peaceful environment to aid a speedy recovery. The hospital's range of treatments and services include cosmetic surgery, hip replacements, knee replacement, varicose vein treatment, hernia surgery, physiotherapy, cataract surgery, gynaecology services, snoring treatment, and ear, nose and throat treatments. The hospital invests in the latest advanced medical technology; the three fully equipped theatres with ultra clean air technology are suitable for carrying out a wide range of surgical procedures. The day unit is suitable for minor operations. The fully equipped ultra clean air theatre suite comprises three operating theatres. These are particularly suitable for Orthopaedic surgery such as arthroscopy, hip and knee replacements and spinal surgery. The suite also includes a dedicated endoscopy unit for all diagnostic endoscopy procedures.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from Pinehill Hospital.

Patient Satisfaction

97%	of 3547 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

84%	of 3547 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Breast enlargementCataract surgeryHip replacement (primary)Hip replacement (revision)Knee replacement (primary)Knee replacement (revision)

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Requires Improvement
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Pinehill Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Your procedure

Information about Pinehill Hospital and your procedure.

40	private admissions for Hip replacement (primary). This hospital also had 265 NHS admissions for this procedure.
0%	of patients treated as a day case.
1	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 60 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Surgery: Hip replacements

13 min read
19/09/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

11 min read
11/03/2026

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
Some single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
3 Operating theatres
1 Endoscopy theatre
Outpatient treatment rooms
Onsite pharmacy

Beds

37 Total approved beds
37 Adult registered beds
12 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Pinehill Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Surgery: Hip replacements

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN