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Phoenix Hospital Chelmsford

Phoenix Hospital Group

Essex Healthcare Park, West Hanningfield Road, Chelmsford, Essex CM2 8FR

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Free onsite parking

Overview

100%	of 536 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

195	total admissions.

Not collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite GP services

Last updated:

18/08/2025

About

This information is provided by Phoenix Hospital Chelmsford.

Phoenix Hospital Chelmsford is patient focused, offering exceptional standards of care in Chelmsford, Essex. The hospital aims to meet the needs of patients outside London. It is an elective surgery hospital with a strong presence in many of the specialties carried out at Weymouth Street Hospital in Central London. As well as fully equipped operating theatres, day case rooms and consulting suites, patients are able to access the comprehensive surgical, diagnostic and outpatient services on offer across the Group.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
04/07/2025

Patient feedback

Surveys from patients about the care they received from Phoenix Hospital Chelmsford.

Patient Satisfaction

100%	of 536 people said that their overall experience in this hospital was very good or good.

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Patient Experience

90%	of 536 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Phoenix Hospital Chelmsford is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
2 Operating theatres
5 Consulting rooms
Outpatient treatment rooms
Onsite GP services

Beds

10 Total approved beds
10 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Phoenix Hospital Chelmsford

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Incident reporting

Understanding hospital profiles: Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN