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Optegra Eye Hospital Newcastle

Optegra

Unit 1, Maingate, Gateshead, Tyne and Wear NE11 0BE

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Remote consultations available
Free parking

Overview

CMA Compliance

Not expected to comply yet Learn more

Good	rating from the Care Quality Commission.

-	No admissions data available.

PROMS

Not collecting patient outcomes Learn more

Wi-fi • Onsite diagnostic tests

Last updated:

11/07/2026

About

This information is provided by Optegra Eye Hospital Newcastle.

From February 2026, our Newcastle eye clinic will also offer private vision correction services for cataract surgery and lens replacement, led by Mr Steve Naylor. Patients will also be able to have initial and follow-up face-to-face consultations for laser eye surgery and implantable contact lens (ICL) surgery, with the treatment itself being performed at our nearby Bowcliffe Hall Eye Hospital. Book your free, no obligation virtual consultation today to check the best treatment for you. Optegra Eye Clinic Newcastle is regulated by the Care Quality Commission (CQC). Optegra eye hospital group is rated five-star by independent review sites Doctify and Trustpilot and each hospital is overseen by the Medical Advisory Committee (MAC) to ensure we maintain our levels of quality, care and aftercare to the very highest standards.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

12 min read
27/03/2026

Patient feedback

Surveys from patients about the care they received from Optegra Eye Hospital Newcastle.

Patient Satisfaction

…	Not enough data available to show patient satisfaction feedback.

Patient Experience

…	Not enough data available to show patient experience feedback.

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Optegra Eye Hospital Newcastle is up to date but insufficient to publish incident information.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

12 min read
23/06/2026

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Free parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
Outpatient treatment rooms

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit