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One Healthcare Group Ltd

One Ashford Hospital

Kennington Road, Willesborough, Ashford, Kent TN24 0YS

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Remote consultations available
Free onsite parking

Last updated: 03/06/2025

Overview

99%	of 966 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

1795	total admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite diagnostic tests

About

This information is provided by One Ashford Hospital.

One Ashford Hospital is a purpose built independent hospital, which opened in 2016. It is located in Willesborough, Ashford close to the William Harvey Hospital. The hospital has ample parking; is served regularly by buses and is 15 minutes by taxi or bus from Ashford International station. There are 5 disabled parking spaces and ramp access to the main entrance.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from One Ashford Hospital.

Patient Satisfaction

99%	of 966 people said that their overall experience in this hospital was very good or good.

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Patient Experience

84%	of 966 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
19/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the One Ashford Hospital is complete and up to date. This hospital has reported some incidents.

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Safety and risk measures

1 min read
07/12/2021

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
3 Day surgery theatres
1 Endoscopy theatre
7 Consulting rooms
Outpatient treatment rooms
Onsite pharmacy

Beds

20 Total approved beds
20 Adult registered beds
9 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

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One Ashford Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Incident reporting

Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN