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North Downs Hospital

Ramsay Health Care UK

46 Tupwood Lane, Caterham, Tandridge, Surrey CR3 6DP

Free onsite parking

Overview

97%	of 1731 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

1300	total admissions.

2635	NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

Last updated:

04/09/2025

About

This information is provided by North Downs Hospital.

North Downs Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self pay/insured and NHS patients, conveniently situated close to Caterham (Junction 6 of the M25).? By investing in advanced medical technology, the private hospital offers a wide range of treatments and services including endoscopy procedures, orthopaedic surgery, including spinal treatment and pain management, general surgery including spinal vein removal and hernia surgery, ophthalmology including eye laser surgery, gynaecology, urology and ear, nose and throat treatments. We have a modern theatre complex comprising of an operating theatre with lamina air flow and a separate dedicated Endoscopy Theatre. The theatres are equipped for a wide range of surgery, including minimal access procedures. They are available for routine and emergency surgery and have 24 hour cover. There is also a treatment room for Minor Operations.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
04/07/2025

Patient feedback

Surveys from patients about the care they received from North Downs Hospital.

Patient Satisfaction

97%	of 1731 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

81%	of 1731 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Cataract surgeryHip replacement (primary)Knee replacement (primary)

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Requires Improvement
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the North Downs Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
1 Operating theatres
1 Day surgery theatres
1 Endoscopy theatre
5 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

18 Total approved beds
18 Adult registered beds
5 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

North Downs Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN