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Norfolk and Norwich University Hospital

Norfolk And Norwich University Hospitals NHS Foundation Trust

Colney Lane, Colney, Norwich, South Norfolk NR4 7UY

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Overview

CMA Compliance

Fully compliant Learn more

93%	of 393 people said that their experience at this hospital was very good or good.

Requires Improvement

rating from the Care Quality Commission.

655	total admissions.

136845

NHS admissions.

PROMS

Not collecting patient outcomes Learn more

Last updated:

05/10/2026

About

This information is provided by Norfolk and Norwich University Hospital.

This hospital has not added a description.

How the PHIN website can help you

12 min read
18/09/2026

Patient feedback

Surveys from patients about the care they received from Norfolk and Norwich University Hospital.

Patient Satisfaction

93%	of 393 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

78%	of 393 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Requires Improvement
Safety of services	Requires Improvement
Effectiveness of services	Good
Responsiveness of services	Requires Improvement
Caring	Good
Well-led	Requires Improvement

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

3 min read
14/09/2026

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Norfolk and Norwich University Hospital is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026