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Newmedica Grimsby Eye Health Clinic & Surgical Centre

Newmedica

Newmedica Community Ophthalmology, Cromwell Pcc, Grimsby, Lincolnshire DN31 2BH

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Remote consultations available
Free parking

Overview

CMA Compliance

Fully compliant Learn more

99%	of 73 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

260	total admissions.

1500	NHS admissions.

PROMS

Collecting patient outcomes Learn more

Onsite diagnostic tests

Last updated:

16/06/2026

About

This information is provided by Newmedica Grimsby Eye Health Clinic & Surgical Centre.

The Newmedica Grimsby eye health clinic and surgical centre operates from the Cromwell Primary Care Centre and provides services for both NHS funded and private cataract surgery. The clinic is led by consultant ophthalmologists, Professor Bernard Chang, Professor Richard Gale, Owen Stewart, Edward Ridyard, Bataung Mokete, alongside operational director, Michelle Cady. We cater for specialist eye services across the region, including Grimsby, Cleethorpes, Louth, and the surrounding area.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

12 min read
27/03/2026

Patient feedback

Surveys from patients about the care they received from Newmedica Grimsby Eye Health Clinic & Surgical Centre.

Patient Satisfaction

99%	of 73 people said that their overall experience in this hospital was very good or good.

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Patient Experience

89%	of 73 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Cataract surgery

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Outstanding

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Ophthalmology Database

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Newmedica Grimsby Eye Health Clinic & Surgical Centre is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

11 min read
11/03/2026

Facilities

Services and resources available at this hospital.

Amenities

Free parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
Outpatient treatment rooms