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Guy's Hospital

Guy's and St Thomas' NHS Foundation Trust

Guys Hospital, Great Maze Pond, London SE1 9RT

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Overview

98%	of 661 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

99455

NHS admissions.

Not expected to collect patient outcomes (PROMs)

Last updated:

11/03/2026

About

This information is provided by Guy's Hospital.

This hospital has not added a description.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from Guy's Hospital.

Patient Satisfaction

98%	of 661 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

88%	of 661 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not expected to participate in PROMs This hospital does not have eligible PROMs procedures to report on.

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Requires Improvement
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Guy's Hospital is incomplete.

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

11 min read
11/03/2026