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GenesisCare London

Genesis Care

Cromwell Hospital, 162-174 Cromwell Road, London SW5 0TU

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Remote consultations available
Charged onsite parking

Overview

100%	of 211 people said that their experience at this hospital was very good or good.

Outstanding

rating from the Care Quality Commission.

485	total admissions.

Not expected to collect patient outcomes (PROMs)

Onsite diagnostic tests

Last updated:

14/08/2025

About

This information is provided by GenesisCare London.

Centre for world-class cancer treatment At our London outpatient centre, our highly experienced team is here to change the way people experience cancer care – from symptoms to survivorship. GenesisCare Centre for Radiotherapy at Cromwell Hospital Our London centre of excellence in partnership with Cromwell Hospital offers access to leading cancer experts and Europe’s most advanced treatments, including MRIdian MRI-guided radiotherapy. We’re open and continue to treat without delay. Additional measures are in place at our centre during COVID to ensure your safety during your visit.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
04/07/2025

Patient feedback

Surveys from patients about the care they received from GenesisCare London.

Patient Satisfaction

100%	of 211 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

85%	of 211 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not expected to participate in PROMs This hospital does not have eligible PROMs procedures to report on.

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Outstanding
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Outstanding
Caring	Outstanding
Well-led	Outstanding

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the GenesisCare London is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Charged onsite parking

Medical

Onsite diagnostic tests
Outpatient treatment rooms

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

GenesisCare London

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Incident reporting

Understanding hospital profiles: Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN