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GenesisCare Guildford

Genesis Care

Mount Alvernia Hospital, 46 Harvey Road, Guildford, Surrey GU1 3LX

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Remote consultations available
Free onsite parking

Overview

98%	of 116 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

10	total admissions.

Not expected to collect patient outcomes (PROMs)

Onsite diagnostic tests

Last updated:

07/09/2025

About

This information is provided by GenesisCare Guildford.

Centre for world-class cancer treatment At our Guildford outpatient centre, our highly experienced team is here to change the way people experience cancer care – from symptoms to survivorship. We’re open and continue to treat without delay. Additional measures are in place at our centre during COVID to ensure your safety during your visit. Advanced cancer care as standard With cutting-edge treatments, we offer some of the UK’s most advanced cancer therapies. Fast and easy access No waiting lists means treatment can start five days from referral or even the same day. You can self-pay or use insurance, and we can help guide you through the process. Expert doctors Our team comprises some of the most experienced clinicians in their field who are proud to support you through your personal cancer journey.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
04/07/2025

Patient feedback

Surveys from patients about the care they received from GenesisCare Guildford.

Patient Satisfaction

98%	of 116 people said that their overall experience in this hospital was very good or good.

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Patient Experience

88%	of 116 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not expected to participate in PROMs This hospital does not have eligible PROMs procedures to report on.

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the GenesisCare Guildford is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Free onsite parking

Medical

Onsite diagnostic tests
Outpatient treatment rooms
Urgent care walk-in centre