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Fairfield Independent Hospital

Crank Road, St Helens, St. Helens WA11 7RS

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Remote consultations available

Overview

100%	of 899 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

2475	NHS admissions.

Not collecting patient outcomes (PROMs)

Wi-fi • Onsite pharmacy • Onsite diagnostic tests

Last updated:

02/12/2025

About

This information is provided by Fairfield Independent Hospital.

Fairfield Independent Hospital is one of the very few remaining independent charitable hospitals in the country and our not-for-profit status is a guarantee that any surplus we generate is re-invested back into the hospital. The Hospital has been providing services for over 46 years. We are very proud of our patient centred approach and our focus on safety, quality and continuous improvement. Our dedicated workforce go that extra mile for our patients to ensure that their treatment and care is provided in a welcoming environment and that they have both a positive experience and positive outcome. The Hospital is set in beautiful grounds and is in a convenient location with easy access to the motorway network.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from Fairfield Independent Hospital.

Patient Satisfaction

100%	of 899 people said that their overall experience in this hospital was very good or good.

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Patient Experience

97%	of 899 people felt this hospital definitely met their needs.

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About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Fairfield Independent Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
1 Day surgery theatres
12 Consulting rooms
Outpatient treatment rooms
Onsite pharmacy

Beds

32 Total approved beds
32 Adult registered beds
32 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Fairfield Independent Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN