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Bupa Cromwell

Cromwell Hospital

162-174 Cromwell Road, London, Kensington and Chelsea SW5 0TU

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Remote consultations available

Overview

93%	of 3228 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

11975

total admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests • Onsite Intensive Care Unit • Parent/guardian beds available

About

This information is provided by Cromwell Hospital.

Cromwell Hospital is an internationally renowned private hospital, based in west London. We have established a reputation for clinical excellence and are continually investing in the world’s most advanced diagnostic and treatment technologies. We cover a whole range of healthcare needs, from outpatient services to treating conditions requiring complex multi-disciplinary care. The majority of our consultants come from London’s top teaching hospitals, and many are leaders in their field. Our highly experienced nurses and clinical staff offer first class medical expertise complemented by real dedication and compassion. At Cromwell Hospital we are committed to providing outstanding care, which is the basis of everything we do. Our qualified and experienced team are supported by world class services and facilities.

Hospital website

PHIN is not responsible for the content of third-party sites.

Patient feedback

Surveys from patients about the care they received from Cromwell Hospital.

Patient satisfaction

93%	of 3228 people said that their overall experience in this hospital was very good or good.

View details

Patient experience

77%	of 3987 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Requires Improvement
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

About healthcare registries

4 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Cromwell Hospital is complete and up to date. This hospital has reported some incidents.

View latest report overview

Safety and risk measures

1 min read
07/12/2021

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

14 min read
05/04/2023

Facilities

Services and resources available at this hospital.

Amenities

Medical

Parents and children

Beds

Critical care beds

Critical care arrangement

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