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Cheltenham General Hospital

Gloucestershire Hospitals NHS Foundation Trust

Sandford Road, Cheltenham GL53 7AN

Remote consultations available
Charged onsite parking

Overview

87%	of 38 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

10	Knee replacement (primary) admissions.

43920

NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite diagnostic tests • Onsite Intensive Care Unit

Last updated:

07/03/2026

About

This information is provided by Cheltenham General Hospital.

This hospital has not added a description.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from Cheltenham General Hospital.

Patient Satisfaction

87%	of 38 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

69%	of 38 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Cataract surgeryHip replacement (primary)Knee replacement (primary)Knee replacement (revision)

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Cheltenham General Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
16/02/2026

Your procedure

Information about Cheltenham General Hospital and your procedure.

10	private admissions for Knee replacement (primary). This hospital also had 615 NHS admissions for this procedure.
…	We are unable to calculate the percentage of patients treated as a day case.
…	We are unable to calculate the average nights stay.

Healthcare outcomes reported by patients.

This hospital has not reported on health improvement.

Surgery: Knee replacements

12 min read
19/09/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Visitor restaurant
Some single rooms
Charged onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
Satellite consulting clinics
Onsite pharmacy
Urgent care walk-in centre

Critical care arrangement

Onsite Intensive Care Unit
Onsite High Dependency Unit

Cheltenham General Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Surgery: Knee replacements

Facilities

For patients

For consultants and hospitals

Media

About PHIN