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Chelsea & Westminster Hospital

Chelsea and Westminster Hospital NHS Foundation Trust

369 Fulham Road, London, Kensington and Chelsea SW10 9NH

Overview

Outstanding

rating from the Care Quality Commission.

2140	total admissions.

…	7 or fewer Knee replacement (primary) admissions.

41610

NHS admissions.

Not collecting patient outcomes (PROMs)

Last updated:

16/08/2025

About

This information is provided by Chelsea & Westminster Hospital.

This hospital has not added a description.

How the PHIN website can help you

10 min read
04/07/2025

Patient feedback

Surveys from patients about the care they received from Chelsea & Westminster Hospital.

Patient Satisfaction

…	Not enough data available to show patient satisfaction feedback.

Patient Experience

…	Not enough data available to show patient experience feedback.

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Not participating in PROMs This hospital is not collecting and reporting on PROMs feedback from patients.

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Outstanding
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Outstanding
Caring	Outstanding
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Chelsea & Westminster Hospital is complete and up to date. This hospital has reported no incidents.

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Your procedure

Information about Chelsea & Westminster Hospital and your procedure.

…	7 or fewer private admissions for Knee replacement (primary). To protect patient anonymity, we cannot provide information on low numbers. This hospital also had 130 NHS admissions for this procedure.

Healthcare outcomes reported by patients.

This hospital has not reported on health improvement.

Surgery: Knee replacements

11 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025