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Benenden Hospital

Benenden Hospital Trust

Benenden Hospital, Goddards Green Road, Cranbrook, Kent TN17 4AX

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Remote consultations available
Free onsite parking

Overview

99%	of 7595 people said that their experience at this hospital was very good or good.

Outstanding

rating from the Care Quality Commission.

6375	total admissions.

2865	NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests • Parent/guardian beds available

Last updated:

03/12/2025

About

This information is provided by Benenden Hospital.

Benenden Hospital offers you the latest treatments available, performed by leading and well-respected specialist surgeons and clinicians, supported by highly trained, compassionate and experienced teams. The CQC recently awarded Benenden Hospital as outstanding.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from Benenden Hospital.

Patient Satisfaction

99%	of 7595 people said that their overall experience in this hospital was very good or good.

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Patient Experience

84%	of 7595 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Cataract surgeryHip replacement (primary)Knee replacement (primary)

About health improvement (including PROMs)

4 min read
24/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Outstanding
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Outstanding
Caring	Outstanding
Well-led	Outstanding

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Benenden Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
Some single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
3 Operating theatres
1 Day surgery theatres
1 Endoscopy theatre
33 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Parents and children

Parent/guardian beds available

Beds

38 Total approved beds
38 Adult registered beds
38 Registered day case beds

Critical care beds

2 High Dependency Unit beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

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Benenden Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Incident reporting

Understanding hospital profiles: Safety and risk measures

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN