PHIN Terms and conditions of use


The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. In particular, this website may include materials or information uploaded by third parties, including professional profiles for consultants, fees, photographs and details of the hospitals listed. This information and these materials have not been verified or approved by us.

PHIN has taken great care to compile accurate information and to keep it up-to-date, but we cannot guarantee that it is complete or fully correct. The information provided on this website should never be considered as a substitute for professional health care advice from a qualified doctor or health care professional, which will be tailored to the patient’s individual circumstances. PHIN accepts no responsibility or liability for any loss, damage or injury arising as a consequence of using or relying on the information contained on this site.

If you wish to inform us of any inaccuracy in the information and materials on this site, please contact us at

Information about PHIN and relevant terms

This website is provided and operated by PHIN a Company Limited by Guarantee Registered in England Number 08147995 and whose registered office is at PHIN, 11 Cavendish Square, London, W1G 0AN. If you have any questions regarding this website, our operations or products and services, please contact us.

References to “website”, “site”, “app” or "application” means the PHIN website, and all products and services and associated websites and terms, owned and operated by PHIN, which are a part of or can be accessed via this website.

Accessing our site

Access to and use of the PHIN website is permitted and licensed subject to the terms and conditions set out below. We reserve the right to withdraw or amend these terms and conditions, including any service we provide, without notice at any time. It is your responsibility to regularly check and to ensure compliance with these terms as they are legally binding on you. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, PHIN may restrict access to some parts of our site, or our entire site, or limit access to users who have registered with us. Your access to and use of this website may be terminated by us without notice with immediate effect at any time and for any reason.

Our site changes regularly

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to any products or services, or close them indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Legal notice and disclaimer

PHIN provides a variety of information which can be accessed through this website. By accessing any part of the website, or by submitting data online to us (PHIN), you accept this legal notice in full and agree to comply and remain bound by these Terms. If you do disagree or do not accept compliance with these legal terms in full, you must leave the website or any microsite, subdomain or other website address operated by us, immediately and must not submit any data to us online.

We, PHIN, may review and change this legal notice at any time by updating this web page. You should check the website from time to time to review the current legal notice because it is binding on you. Certain parts of this legal notice may be superseded at any time by expressly designated legal notices or terms.

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. PHIN makes no representation that any information, product or service referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

This website is for information only. PHIN has used reasonable care and skill in compiling the content of this website but makes no warranty as to the accuracy or applicability of any information on this website and cannot accept liability for any errors or omissions.

From time to time you may see information or references to medical or health information and services. The information contained on this website is for information purposes only and is no substitute for proper medical diagnosis or treatment and you should consult your doctor if you have any questions or concerns relating to your health or in connection with any medical condition.

PHIN shall not be liable to any person for any loss or damage that may arise from the use of the website or any of the information contained in any of the materials on this website. The information contained in any such materials is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment, whether by medical practitioners or nursing staff.

This website includes material submitted by parties other than PHIN ("third parties") and provides links to other websites operated by third parties. In particular, all hospitals and consultants are responsible for providing the information displayed on their profile pages and for ensuring that it is accurate and kept up to date. PHIN does not seek to verify the information submitted by hospitals or consultants. It is the responsibility of the hospitals, consultants and all other third parties to ensure that the material they submit and websites they operate comply with all relevant laws and regulations, both within the UK and elsewhere. To the full extent permissible by law, PHIN disclaims all responsibility for any error, omission or inaccuracy in such material or any failure by third parties to comply with the relevant laws or regulations. If you consider that any information uploaded by hospitals and consultants on their profile pages is inaccurate or inappropriate, please contact us.

PHIN expressly excludes all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

These exclusions of liability will not apply to any damages arising from death or personal injury caused by the negligence of PHIN nor PHIN’s liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

These terms and conditions, together with those incorporated or referred to herein constitute the entire agreement between us relating to the subject matter hereof and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.

This notice and disclaimer is governed by and construed in accordance with English Law. If any part of this notice and disclaimer is deemed unlawful, void or for any reason unenforceable then that part will be deemed severable from the whole and will not affect the validity and enforceability of the remaining parts. If you require any further information, please contact us.


All content on this website ©2023 PHIN or used under license. This website is protected by copyright. It is published by PHIN and may not be reproduced other than when downloaded and viewed on a single device for individual private use, research, study or non- commercial use only. It is not to be otherwise reproduced or transmitted or made available on a network without the prior written consent of PHIN. All other rights reserved.

Data protection and cookies

The confidentiality of your information is of paramount concern to PHIN. We fully comply with data protection laws and confidentiality obligations. For information about data collected via this website see our Privacy Statement.

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