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Circle Health Group

The Runnymede Hospital

Guildford Road, Ottershaw, Chertsey, Surrey KT16 0RQ

Remote consultations available
Free parking

Last updated: 04/03/2025

Overview

98%	of 3669 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

4480	total admissions.

125	Hip replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by The Runnymede Hospital.

Runnymede Hospital, part of Circle Health Group, is located next to Ashford and St Peter's Hospital in Chertsey, Surrey. The hospital has a welcoming, family feel . The hospital comprises: o 2 main operating theatres o 52 beds o An endoscopy unit and beds for minor operations o Endometriosis clinic o Imaging department with CT, MRI, X-ray, and ultrasound scanning o On-site Pharmacy o Pathology lab o Private GP service, enabling quick onward referrals to consultant experts. We also have a resident medical officer (RMO) who is available 24 hours a day to ensure that patients are safe and care for at all times. Patients rate Runnymede Hospital highly, as reflected in their 4.7* Google review ranking. They have been rated GOOD by the CQC.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from The Runnymede Hospital.

Patient Satisfaction

98%	of 3669 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

86%	of 3669 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the The Runnymede Hospital is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about The Runnymede Hospital and your procedure.

125	private admissions for Hip replacement (primary). This hospital also had 7 or fewer NHS admissions for this procedure.
0%	of patients treated as a day case.
3	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 4 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Hip replacement surgery

12 min read
15/02/2022

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
9 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

52 Total approved beds
31 Adult registered beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

The Runnymede Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Hip replacement surgery

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN