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The Horder Centre

Horder Healthcare

St John's Road, Crowborough, Wealden, East Sussex TN6 1XP

Free onsite parking

Overview

99%	of 1348 people said that their experience at this hospital was very good or good.

280	Hip replacement (primary) admissions.

3070	NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite diagnostic tests

Last updated:

04/02/2026

About

This information is provided by The Horder Centre.

The Horder Centre is a specialist orthopaedic hospital and a recognised centre of excellence, extending its services to NHS, privately insured, and self-funding patients. Nestled in the heart of Ashdown Forest in Crowborough, East Sussex, the hospital has a world-class reputation for its surgical expertise, patient satisfaction, and therapeutic hospital environment, as shown by their 'outstanding' CQC rating. Its teams of consultants, clinicians, and health professionals have quality expertise in hip, knee, elbow, foot and ankle, spinal, hand and wrist, and shoulder surgery, as well as sports injuries and physiotherapy.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from The Horder Centre.

Patient Satisfaction

99%	of 1348 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

84%	of 1348 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Hip replacement (primary)Hip replacement (revision)Knee replacement (primary)Knee replacement (revision)

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

CQC rating not yet available

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the The Horder Centre is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Your procedure

Information about The Horder Centre and your procedure.

280	private admissions for Hip replacement (primary). This hospital also had 795 NHS admissions for this procedure.
…	We are unable to calculate the percentage of patients treated as a day case.
2	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 92 patients.

98%	improved health and quality of life.
1%	no change.
1%	worsened health and quality of life.

Surgery: Hip replacements

13 min read
19/09/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

11 min read
02/02/2026

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
3 Operating theatres
6 Consulting rooms

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

The Horder Centre

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Surgery: Hip replacements

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN