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Circle Health Group

The Harbour Hospital

St Marys Road, Poole, Dorset BH15 2BH

Free onsite parking

Overview

99%	of 2108 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

2510	total admissions.

115	Diagnostic colonoscopy - bowel admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by The Harbour Hospital.

At The Harbour Hospital we have access to modern equipment and private facilities for patients in Poole, Bournemouth, Dorset and the surrounding areas. The Harbour Hospital has a recently refurbished Oncology Suite with four dedicated oncology treatment bays and 30 beds with all rooms offering the privacy and comfort of en-suite facilities, broadband, TV and telephone. In addition, electrically operated beds have easy to reach handsets enabling patients to operate light switches and adjust bed positions at the touch of a button. Meals are freshly prepared from our daily à la carte menu and cater for all dietary requirements. The hospital has 3 theatres, 8 consulting rooms, a comprehensive physiotherapy department, dedicated MRI CT imaging centre and digital mammography with 24 hour inpatient doctor cover.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from The Harbour Hospital.

Patient satisfaction

99%	of 2108 people said that their overall experience in this hospital was very good or good.

View details

Patient experience

88%	of 2119 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Requires Improvement
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

4 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the The Harbour Hospital is complete and up to date. This hospital has reported some incidents.

View latest report overview

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about The Harbour Hospital and your procedure.

115	private admissions for Diagnostic colonoscopy - bowel.
100%	of patients treated as a day case.
…	We are unable to calculate the average nights stay.

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
3 Day surgery theatres
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

25 Total approved beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

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