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The Chaucer Hospital

Circle Health Group

Nackington Road, Canterbury, Kent CT4 7AR

Remote consultations available
Charged onsite parking

Overview

98%	of 3055 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

110	Hip replacement (primary) admissions.

2265	NHS admissions.

Collecting patient outcomes (PROMs)

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

Last updated:

23/01/2026

About

This information is provided by The Chaucer Hospital.

Leading private hospital, Chaucer Hospital is based in the historic city of Canterbury, a UNESCO World Heritage Site, located in the beautiful English county of Kent, South East England, and part of UK's leading private healthcare group, Circle Health Group. Our team consists of over 100 expert consultants specialising in a variety of fields, including orthopaedics, gynaecology, urology, cardiology, neurology, dermatology, gastroenterology, ENT, ophthalmology, general surgery, and cosmetic surgery, all supported by a friendly and dedicated multidisciplinary team. 31 private ensuite bedroms; 11 consulting rooms, 2 operating theatres, plus 1x outpatient theatre for minor procedures, plus 1x JAG-accredited endoscopy suite, plus 1x Macmillan-accredited oncology unit. We also have a wonderful restaurant, onsite pharmacy and over 60 selfpay parking bays on site. Chaucer Hospital is equipped with some of the latest technology and equipment, including: • MRI Scanner • CT Scanner (including cardiac CT) • Ultrasound • Digital mammography • Plain X-ray • Physiotherapy suite McMillan Cancer Accredited; Gold NJR, Gold JAG accredited, National Joint Registry, National Ophthalmology Database Audits

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

10 min read
22/10/2025

Patient feedback

Surveys from patients about the care they received from The Chaucer Hospital.

Patient Satisfaction

98%	of 3055 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

86%	of 3055 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
20/03/2025

PROMs participation

PROMs (Patient-Reported Outcome Measures) helps future patients understand how surgery affects daily life - like pain levels, mobility, or quality of life.

Participating in PROMs This hospital is collecting and reporting on PROMs feedback from patients.

Collecting for the following procedures:

Breast enlargementCataract surgeryHip replacement (primary)Hip replacement (revision)Knee replacement (primary)Knee replacement (revision)LiposuctionRhinoplasty

About health improvement (including PROMs)

4 min read
09/01/2026

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
27/03/2025

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the The Chaucer Hospital is complete and up to date. This hospital has reported some incidents.

View details

Understanding hospital profiles: Safety and risk measures

1 min read
01/07/2025

Your procedure

Information about The Chaucer Hospital and your procedure.

110	private admissions for Hip replacement (primary). This hospital also had 160 NHS admissions for this procedure.
…	We are unable to calculate the percentage of patients treated as a day case.
1	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 17 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Surgery: Hip replacements

13 min read
19/09/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
03/04/2025

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
Visitor restaurant
All single rooms
Charged onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
1 Day surgery theatres
1 Endoscopy theatre
5 Chemotherapy chairs
11 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Beds

31 Total approved beds
25 Adult registered beds
6 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

The Chaucer Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

PROMs participation

About health improvement (including PROMs)

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Understanding hospital profiles: Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Surgery: Hip replacements

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN