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Spire Healthcare

Spire Alexandra Hospital

Impton Lane, Walderslade, Maidstone, Kent ME5 9PG

Remote consultations available
Free onsite parking

Last updated: 04/03/2025

Overview

95%	of 763 people said that their experience at this hospital was very good or good.

Requires Improvement

rating from the Care Quality Commission.

1325	total admissions.

40	Knee replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by Spire Alexandra Hospital.

Spire Alexandra Hospital offers a comprehensive range of private hospital services to patients throughout the South East of England and Kent, particularly Medway and the surrounding areas. You'll find us approximately eight miles from Maidstone and five miles from Chatham. London Gatwick Airport is approximately 45 miles away. Part of the award-winning Spire Healthcare Group, we offer fast access to specialised and personalised healthcare, from consultations and diagnosis to treatment and aftercare.

Hospital website

PHIN is not responsible for the content of third-party sites.

How the PHIN website can help you

9 min read
09/05/2024

Patient feedback

Surveys from patients about the care they received from Spire Alexandra Hospital.

Patient Satisfaction

95%	of 763 people said that their overall experience in this hospital was very good or good.

View details

Patient Experience

80%	of 763 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
19/03/2025

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Requires Improvement
Safety of services	Requires Improvement
Effectiveness of services	Requires Improvement
Responsiveness of services	Requires Improvement
Caring	Good
Well-led	Requires Improvement

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

What are healthcare registries?

6 min read
08/01/2025

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Spire Alexandra Hospital is complete and up to date. This hospital has reported some incidents.

View details

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Spire Alexandra Hospital and your procedure.

40	private admissions for Knee replacement (primary). This hospital also had 310 NHS admissions for this procedure.
0%	of patients treated as a day case.
2	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 15 patients.

93%	improved health and quality of life.
0%	no change.
7%	worsened health and quality of life.

Knee replacement surgery

11 min read
19/03/2025

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

15 min read
07/05/2024

Facilities

Services and resources available at this hospital.

Amenities

Wi-fi
Ensuite bathrooms
All single rooms
Free onsite parking

Medical

Onsite surgical procedures
Onsite diagnostic tests
2 Operating theatres
1 Endoscopy theatre
13 Consulting rooms
Outpatient treatment rooms
Onsite GP services
Onsite pharmacy

Parents and children

4 Paediatric registered beds

Beds

29 Total approved beds
29 Adult registered beds
29 Registered day case beds

Critical care arrangement

Ambulance transfer to Intensive Care Unit
Ambulance transfer to High Dependency Unit

Spire Alexandra Hospital

Overview

About

How the PHIN website can help you

Patient feedback

Patient Satisfaction

Patient Experience

About hospital patient feedback

Regulator rating

About healthcare regulators and their ratings

Associated Registries

What are healthcare registries?

Incident reporting

Safety and risk measures

Your procedure

Healthcare outcomes reported by patients.

Knee replacement surgery

Support when raising a complaint

Making a complaint as a private patient

Facilities

For patients

For consultants and hospitals

Media

About PHIN