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Circle Health Group

Shirley Oaks Hospital

Poppy Lane, Shirley Oaks Village, Croydon, Surrey CR9 8AB

Remote consultations available
Free onsite parking

Overview

99%	of 1572 people said that their experience at this hospital was very good or good.

Good	rating from the Care Quality Commission.

2925	total admissions.

55	Hip replacement (primary) admissions.

Single rooms • Wi-fi • Onsite pharmacy • Onsite GP services • Onsite diagnostic tests

About

This information is provided by Shirley Oaks Hospital.

Shirley Oaks Hospital offers treatments and services for those who live in Croydon, Surrey and further afield. The hospital has 48 beds. All of our bedrooms offer privacy and the comfort of full en-suite facilities with bath or shower, Freeview TV and telephone. There is immediate access to nursing support via the call system and all rooms are supplied with piped oxygen and suction.

Hospital website

PHIN is not responsible for the content of third-party sites.

Patient feedback

Surveys from patients about the care they received from Shirley Oaks Hospital.

Patient satisfaction

99%	of 1572 people said that their overall experience in this hospital was very good or good.

View details

Patient experience

88%	of 1572 people felt this hospital definitely met their needs.

View details

About hospital patient feedback

4 min read
01/07/2021

Regulator rating

All hospitals are inspected and rated by an independent regulator.

Overall Rating	Good
Safety of services	Good
Effectiveness of services	Good
Responsiveness of services	Good
Caring	Good
Well-led	Good

Full report available on the Care Quality Commission website

About healthcare regulators and their ratings

2 min read
01/07/2021

Associated Registries

This hospital is listed on one or more clinical registries. Follow the link to explore more information about their practice.

National Joint Registry

About healthcare registries

4 min read
19/01/2023

Incident reporting

To ensure transparency, hospitals are required to provide PHIN with data about incidents in their care.

It is important to note that, unless otherwise stated, the measures in this section relate to the overall performance of the hospital and not specifically to any selected procedure.

Data received from the Shirley Oaks Hospital is complete and up to date. This hospital has reported some incidents.

View latest report overview

Safety and risk measures

1 min read
07/12/2021

Your procedure

Information about Shirley Oaks Hospital and your procedure.

55	private admissions for Hip replacement (primary). This hospital also had 35 NHS admissions for this procedure.
0%	of patients treated as a day case.
2	nights stay if not a day case (average).

Healthcare outcomes reported by patients.

The information below presents the change reported by patients, after treatment, in areas such as their physical function, quality of life and levels of pain. These results are based on the responses from 4 patients.

100%	improved health and quality of life.
0%	no change.
0%	worsened health and quality of life.

Hip replacement surgery

11 min read
15/02/2022

Support when raising a complaint

This hospital has subscribed to an independent complaints service. Use the organisation listed here if you have concerns about the care you have received.

ISCAS - Independent Sector Complaints Adjudication Service

Making a complaint as a private patient

14 min read
05/04/2023

Facilities

Services and resources available at this hospital.

Amenities

Medical

Beds

Critical care arrangement